Technical Support Officer (Schedule Writing)

Victoria - Melbourne City


  • Join an iconic Australian Brand
  • Forbes Top 100 innovative company
  • Unlock an opportunity to work for ASSA ABLOY, we’re more than just locks


About Us

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing site which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, three years running.


About The Role

We currently have an opportunity for a motivated Technical Support Officer  to join our team based in Oakleigh, Melbourne.

Reporting to the Regional Sales Manager VIC / TAS – Specification, this role will focus on generating door hardware schedules and providing technical support to both architectural representatives and customers within the commercial construction and building industry. Working with a variety of clients, you will be required to demonstrate a high level of professionalism, develop a deep understanding of our products and then apply this knowledge into developing appropriate client schedules. This role will also have involvement in the monitoring of customers and competitors movements within the construction and developer industry and will provide training on product information, as required.


About You

This is a great opportunity for an individual wanting to build a career with both the local and global market leader in this industry.

The successful applicant entering this role would ideally have:

  • An aptitude for problem-solving and technical tasks
  • Ability to provide a high level of customer service
  • Strong computer skills
  • A willingness to learn our Building Information Modeling (BIM) software
  • A willingness to learn how to develop schedules for clients
  • A willingness to develop an advanced understanding of Australian Standard's and building codes
  • Previous experience with mechanical, electro-mechanical and / or Electronic Access Control (EAC) would be highly desirable
  • Previous experience with specification writing and sales, ideally within the commercial construction industry, would also be highly desirable


 In Return

We are a global company with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training opportunities and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make ASSA ABLOY such a great place to work.

Opportunities like this seldom knock twice so apply now.

For more information on the role, please see the full Position Description listed below.


Job Description

Applications close: 12 Nov 2018